Feature: Q & A with Jessica Le from Textur Salon
We had a chance to catch up with Jessica Le, Salon Owner of Textur Salon in Calgary, AB to hear about her story on implementing SalonScale in her salon! @textursaloncalgary
SalonScale: How long have you been a SalonScale salon/user for?
Jessica: 5-6 months
SalonScale: How long did it take for you to start seeing the profit in your Salon go up?
Jessica: Almost immediately
SalonScale: What advice would you give to yourself as a new salon owner now?
Jessica: Talk to other salon owners!
SalonScale: What was the hardest part about implementing SalonScale?
Jessica: Hair stylists are stuck in their ways at times. So it was getting my staff motivated to using the app for every client
SalonScale: What was the biggest light bulb moment for you, during your trial period that you decided “I need this”?
Jessica: I didn’t even do a trial period because it was light bulb moment for me when I learned about how the app works!
SalonScale: Do you have a role model in the industry? Or someone in general?
SalonScale: What is your favourite feature on our app?
Jessica: Being able to type in the colour number and it pop up!
SalonScale: Why would you recommend SalonScale to other owners and stylists?
Jessica: Because we all need to be successful!
SalonScale: What is your favourite trend in the industry right now?
Jessica: Pony tails, curtain bangs!
SalonScale: How did you motivate your team to use SalonScale?
Jessica: I held a class for my staff. Used a model and used salon scale! Once they saw the amount of product used they couldn’t believe it
SalonScale: What service did you discover that you were undercharging for?
Jessica: Partial highlights!
SalonScale: What are your favourite products behind the chair at the moment?