Write with an inclusive voice. Ensure you are using current standards when writing about race, culture and gender. If you are ever uncertain, it is better to ask questions than make assumptions. Use they/ them whenever pronouns are unknown. Don’t use irrelevant characteristics in descriptions (don’t comment on personal characteristics unless they are relevant to the topic of discussion). Use person-first language if you are discussing a characteristic: mention the characteristic as something a person has, rather than is. Additionally, avoid the use of gendered terms and use neutral alternatives when possible (e.g. rather than landlord say property owner).