FAQ - SalonScale

FREQUENTLY ASKED QUESTIONS

We're here to answer any questions you have about SalonScale. Don't see your question?

My current process seems to be the status quo. Why do I need SalonScale?

Our industry needs to change in order to allow salons and stylists to become more profitable. By separating parts and labor, stylists can actually charge their worth, cover expenses and add to their bottom line at each and every appointment.

What will I need to get started?

Just a smartphone or tablet and a SalonScale subscription! After signing up for SalonScale, we will send you an email on how to get started and best practices of SalonScale. SalonScale is compatible with both smartphones and select tablet devices. Download the SalonScale app from the App Store or the GooglePlay Store. You can use any scale, or purchase the SalonScale Bluetooth compatible scale.

Does SalonScale work for all salons?

Yes! Whether you work in a commission salon or by yourself, SalonScale works with every salon model. Currently, SalonScale doesn’t integrate with POS systems, instead we encourage stylists to add the product cost generated by SalonScale to any ticket by adding in a line item such as “SalonScale” or “Product Charge”.

Can I try SalonScale for free?

Absolutely. SalonScale offers a 30 day free trial on monthly account options.

Is my data secure?

Yes. SalonScale takes privacy seriously, and uses top of the line data storing processes.

Do I need a set-up pass?

An account set up pass is completely optional! Review the two options.

see onboard options

Is SalonScale compatible with the devices I already own?

Yes! SalonScale is compatible with iPhones, iPads and all Android smartphones and tablets.

How does the mobile app work?

It’s simple! Watch this quick video to see how it works or keep scrolling to book a demo with us and we can walk you through it in real time.

see how it works

I have more questions...

Great! Book a demo or send us a message. You can also give us a call at 1-833-697-2253 or send us a text at 306-900-4373. We’re happy to answer any questions you may have!

FREQUENTLY ASKED QUESTIONS

We're here to answer any questions you have about SalonScale. Don't see your question?

My current process seems to be the status quo. Why do I need SalonScale?

What will I need to get started?

Does SalonScale work for all salons?

Can I try SalonScale for free?

Is my data secure?

Do I need a set-up pass?

Is SalonScale compatible with the devices I already own?

How does the mobile app work?

I have more questions...

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